Terms of Sale

We invite you to review the General Terms and Conditions that govern the offer and purchase of COSECHAS TEMPRANAS products through the online store included on this website.

These services are offered by Cosechas Tempranas S.L., with registered office at Calle Almagro 22, 28010, Madrid, with Tax ID B25986415, and email address marcosdearco@hotmail.com.

By accessing this website, users expressly accept all clauses of these general terms and conditions, and in all matters not provided for herein, the provisions set forth in the legal notice, privacy policy, and cookie policy shall apply, as well as all particular conditions established for the use of certain services.

If you do not accept any of the aforementioned clauses, you must refrain from accessing this website.

However, if you have any questions about them, you may contact our customer service.

By accessing any of COSECHAS TEMPRANAS’ social media accounts, users agree to comply with their terms and policies.

Users undertake to strictly observe and comply with the clauses indicated herein, as well as any applicable legal provisions.

All intellectual and industrial property rights of the web domain, as well as its contents, belong to COSECHAS TEMPRANAS, therefore no user is authorized to use them, print them, or store them on any physical medium in any case other than for personal and private use, thus prohibiting the modification or commercial use of any part thereof.

Only the use of the web domain contents for informational and service purposes is authorized, provided that the source is cited or referenced, with the user being solely responsible for any misuse thereof.

Access to this website does not grant users any right or ownership over the intellectual or industrial property rights or the contents it hosts.

Consequently, alteration of the content or structure of this website by the user is strictly prohibited.

COSECHAS TEMPRANAS reserves the right to take appropriate legal action against users who violate or infringe intellectual and/or industrial property rights.

If the user detects any activity that may violate any Intellectual Property, Industrial Property, or any other type of right, we request that you notify us at the following email address: marcosdearco@hotmail.com.

COSECHAS TEMPRANAS reserves the right to modify any clause, information, or service on this website.

At COSECHAS TEMPRANAS, we ask that you carefully read these General Terms and Conditions, as they contain all information regarding your rights and obligations as a user of the services offered by COSECHAS TEMPRANAS through https://cosechastempranas.com/ (hereinafter, the website).

CONTACT

For any questions, inquiries, or suggestions, you may send us your comments through our contact form or using the contact information provided on this website.

Minors

Access to this website by minors is prohibited.

COSECHAS TEMPRANAS reminds adult users who have minors in their care that it will be their sole responsibility to determine which services and content are or are not appropriate for their age, and that computer programs exist that allow filtering and blocking access to certain content and services.

COSECHAS TEMPRANAS informs you that computer programs exist that allow filtering and blocking access to certain content and services, so that parents or guardians, for example, can decide which Internet content and services minors may or may not access.

Contract and Purchase Process

These terms have been designed to create a legally binding agreement between you and us, protecting your rights as a customer and our rights as a company.

These terms regulate the offer, purchase acceptance, and shipment of COSECHAS TEMPRANAS products between you and us.

Only users who have registered on the website in accordance with the provisions of these General Terms may purchase goods and services marketed through the website.

1. How to Purchase at COSECHAS TEMPRANAS

Before placing an order, the user must select it, and it is very important to review its characteristics and final price.

The purchase will be made by the user through the electronic means provided by the website, completing the form with the required data that will appear on screen.

Product characteristics and prices will appear on screen.

Items will be available for sale while supplies last.

Prices shown on screen are in euros, include VAT, and are current.

By placing an order on the website, the user confirms that they are over 18 years of age.

2. Order Completion

Items to be purchased must be selected and added to the shopping cart by clicking on the corresponding icon.

You must choose the number of units desired for each selected item.

The shopping cart displays the reference of the chosen item, its name, units, and price in euros, taxes included.

The stated price does not include shipping costs, whose rates vary depending on the method, weight, and selected shipping zone.

To complete the purchase, the user’s personal data will be required if they are not previously registered.

The personal data provided will be incorporated into our database in order to process the order and facilitate future purchases through the website.

Users’ personal data will be processed in accordance with the provisions of our privacy policy.

The user may access, at any time, their provided personal data and information about orders placed.

COSECHAS TEMPRANAS reminds users that they must provide personal data accurately to avoid confusion or incidents in the shipment of the order and purchased items.

Additionally, if expressly requested by the user, they will receive information and publications from COSECHAS TEMPRANAS by email.

3. Purchase Completion

Once the purchase order is completed, and before the order is shipped, the user will be shown an order summary identifying the purchased item(s), total price, shipping and taxes included, with each item itemized, and the order shipping details, so that the user may confirm it by clicking the button labeled “Confirm Payment.”

Purchases may be paid for using the options provided in the “Shipping and Payment Methods” section.

No payment methods other than those specifically provided in these terms will be accepted.

Once the transaction is confirmed, the order number will be communicated through the website.

Likewise, an email will be sent to the address provided by the user, with a description of the order and the personal data provided.

If you do not receive this message, we advise you to contact us to locate the issue as soon as possible.

Payment Methods

Prices on this website are in euros and include indirect taxes, VAT.

In accordance with the Value Added Tax Law, COSECHAS TEMPRANAS is required to charge this tax, at the rate in effect at any given time, on all products delivered in Spain, except the Canary Islands, Ceuta, and Melilla.

For deliveries made to the Canary Islands, Ceuta, and Melilla, the applicable taxes and duties will apply in accordance with the regulations in force in each of these territories, which the customer must settle at the AEAT customs if required to do so.

Customs fees will always be borne by the customer.

For intra-Community purchases, customers who are duly registered in the Register of Intra-Community Operators will be exempt from tax.

All purchases may be made by debit/credit card, bank transfer, and Bizum.

There are three ways to pay for an order:

Credit or Debit Card

You may use most credit cards to pay for your order, including Visa, Visa Electron, MasterCard, and American Express.

We take security very seriously, so your data will be safe with us.

All credit or debit cardholders are subject to validation and authorization by both us and the card issuer, to maintain security and prevent fraud.

We remind you that you must not provide your card details via email, fax, or social media.

If the payment method chosen by the user is credit or debit card, the charge will be made online, that is, in real time, through the payment gateway of the corresponding financial institution, once it has been verified that the data provided are correct.

Bizum

Bizum is a mobile application that allows payments and collections between individuals, for cases where intermediaries do not have cash and without needing to know the recipient’s bank account number.

Bank Transfer

When selecting bank transfer as a payment method, you will receive, along with confirmation of your order, an email indicating the account number to which to make the bank transfer in the name of COSECHAS TEMPRANAS.

All costs arising from making payment by transfer will be borne by the customer.

Purchases paid by transfer will be confirmed and processed for shipment once the order amount is received in the account.

It is important to indicate the order number in the subject line, as well as the personal data of the user making the purchase, name and surname, and to make the bank transfer within 3 days following the order confirmation date in order to validate it.

If after the indicated period, COSECHAS TEMPRANAS has not received the corresponding amount, the order will be canceled.

If you prefer, you may send proof of transfer by email to marcosdearco@hotmail.com.

Once payment is received in our bank account, the order will leave the warehouse.

If you wish to request an invoice, you must contact us, providing the details and order reference number.

The deadline to request an invoice is 15 calendar days following delivery of the order.

For any questions, contact marcosdearco@hotmail.com.

Product Availability

All orders are subject to product availability.

If at the time the order is placed we detect that there is no stock in our warehouses of any of the products included in it, COSECHAS TEMPRANAS will attempt to locate the item.

If this is not possible, the customer will be notified immediately.

In addition, the amount of the item charged and not shipped will be refunded to the customer in the following days by the same payment method used for the purchase.

Shipping

The scope of online sales includes all national and international territory, and you may receive your order at the delivery address you provide us.

To check the status of your order, you may contact us via email at marcosdearco@hotmail.com.

Shipping is carried out through first-class transport services.

Once the order is placed, it is delivered within a maximum of 4 business days, Monday through Friday excluding holidays, in Spain.

Remember that the order will be prepared the same day payment is received.

All our orders are delivered to a home address and to a named recipient.

If you are not present at the time of delivery, carriers will leave a note indicating whether they will make a new attempt or whether the customer must pick it up at the office.

Returns

Can I return my product? We do not accept returns. All our orders are reinforced with extensive packaging security and, in some cases, insured against damage.

What is the deadline for making a return? It is best to discuss this by phone and decide on a case-by-case basis.

Right to Refuse an Order

COSECHAS TEMPRANAS may cancel any order or refuse to accept a confirmed order for the following reasons:

In the event of a technical error and/or typographical error in the prices or other product data contained on the website when the order was placed.

Due to lack of availability as described in these terms.

When security systems indicate that the order may be fraudulent.

When there are reasons indicating that the user is a minor.

When COSECHAS TEMPRANAS has been unable to deliver the order to the address provided.

COSECHAS TEMPRANAS will fully refund any amounts that have been paid.

Intellectual Property

All contents of this website are duly protected by intellectual and industrial property regulations.

Regardless of the purpose for which they are intended, total or partial reproduction, use, exploitation, distribution, and commercialization of any content on this website requires in all cases prior written authorization from COSECHAS TEMPRANAS.

Content not belonging to COSECHAS TEMPRANAS that may appear on this website belongs to their respective owners, who are themselves responsible for any authorization to third parties.

Reproduction, distribution, and public communication, including making available, of all or part of the website contents, for commercial purposes, on any medium and by any technical means, without the authorization of COSECHAS TEMPRANAS, are expressly prohibited.

The user agrees to respect the intellectual and industrial property rights owned by COSECHAS TEMPRANAS.

The user may use the website and its contents for personal and private use.

The user must refrain from removing, altering, circumventing, or manipulating any protection device or security system installed on the website.

Limitation of Liability

Users voluntarily and expressly accept that use of this website is in all cases at their sole and exclusive risk.

COSECHAS TEMPRANAS is not responsible, in any case, for damages of any nature that may be caused, by way of example, by errors or omissions in the contents, lack of availability of the portal, or transmission of viruses or malicious or harmful programs in the contents, despite having adopted all necessary technological measures to prevent it.

COSECHAS TEMPRANAS is not responsible for content introduced by third parties on its websites, nor for information and content stored, by way of example but not limitation, in forums, chats, blog generators, comments, social networks, or any other means that allows third parties to publish content independently on the website.

In any case, the provider states that it will proceed to immediately remove or, where appropriate, block any content that could contravene national or international legislation, morality, or public order, proceeding to immediately remove the redirect to said website and bringing the content in question to the attention of the competent authorities.

If the user considers that there is any content on the website that could be subject to this classification, please notify the website administrator immediately.

The website has been reviewed and tested to function correctly.

In principle, correct operation can be guaranteed 24 hours a day, 7 days a week, all year round.

However, COSECHAS TEMPRANAS does not rule out the possibility that certain programming errors may exist, or that force majeure events, natural disasters, strikes, or similar circumstances may occur that make access to the website impossible.

The introduction of hyperlinks for commercial purposes on websites not belonging to COSECHAS TEMPRANAS that allow access to the website is prohibited without the prior consent of COSECHAS TEMPRANAS, which is not responsible for the use or content of third-party websites that may link to the website.

Customer Service and Contact

COSECHAS TEMPRANAS, as the party responsible for the website in charge of marketing and selling the products, makes available to users a customer service at telephone +34 679 493 663.

You may also contact us by email or postal mail.

Contact details are:

Cosechas Tempranas S.L.

Calle Almagro 22, 28010, Madrid

marcosdearco@hotmail.com

We inform you that the European Commission provides an online dispute resolution platform available at the following link: http://ec.europa.eu/consumers/odr/.

Consumers may submit their complaints through the aforementioned online dispute resolution platform.

We remind you that you must not provide your card details via email, fax, or social media.

Personal Data

The collection and processing of your personal data, as well as the exercise of the rights that the law grants for their protection, will be governed by the provisions of the privacy policy, whose text you accepted from the moment of your registration and to which you have access at all times through the website.

Modifications

COSECHAS TEMPRANAS reserves the right to make, without prior notice, any modifications it deems appropriate to its website, and may change, delete, or add both the contents and services provided through it as well as the manner in which they are presented or located on its portal.

COSECHAS TEMPRANAS recommends that users periodically review these terms.

In any case, you will be deemed to expressly accept such modifications or updates to the terms if you place a new order through the website.

Legislation and Jurisdiction

These terms and conditions are written in Spanish and are subject to Spanish law.

In the event of any dispute between the parties regarding the interpretation and content of this website, as well as any circumstance that may arise from the interpretation or fulfillment of the contract, all parties submit, with express waiver of any other jurisdiction, to the Courts and Tribunals of Madrid, provided they do not have consumer status.

Last updated: October 15, 2024.